Fast delivery

 

All order are sent recorded delivery and within 2 working days. Special Delivery can also be arranged.

14-days return

 

Please contact us at: info@mudracollection.com and inform us of your name, order number and items you would like to exchange / return.

Email Support

 

E: info@mudracollection.com



O R D E R
P R O C E S S I N G

Your order will be wrapped, sent with love and dispatched from the UK. Please allow 2-3 days to process your order. Once shipped, we will email you with a UK Registered Post Tracking Number to follow your order's journey home.

 

SHIPPING WITHIN UK

* Tracked Delivery £7 and £3 per additional item

 

SHIPPING WORLDWIDE

* Tracked Delivery £12 and £4 per additional item

 

INTERNATIONAL CUSTOMS | IMPORT TAXES

For international customers, please be aware that customs and import taxes may be charged by your country upon arrival.

Please note MUDRA is required to declare the full value of the international shipment, and include an invoice with each delivery. For further information please contact your local customs office.

FAQ



CUSTOMS

Customs and import taxes will differ depending on your location, and these charges are the sole responsibility of the

recipient if you would like to return the order. We advise when you return the item, to disclose there is no commercial value - please state clearly that this is a returning order.

 

RETURNS

Please, fill out the return form enclosed in your order to help us process your return/exchange. Upon receiving any garment(s) from you for return, we will reimburse you within 5 business days. Please note that sale items are not refundable but we will offer you a store credit and exchange your order.

Please be mindful that we wouldn’t be able to assist with the mailing expense you incur to mail the garment(s) back to us. We recommend using a first class or priority mail option with a tracking number to ensure the package’s safe arrival.

If you need to return a faulty or incorrect item, please get in touch so we can resolve this for you. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.

 

* Please also note, if we have customised your order and made alterations - these item/s are not eligable to return.

 

RETURN ADDRESS

MUDRA, 24 Magdalene St, Glastonbury

Somerset, BA6 9EH

 

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